Privacy Policy

At Pequod's Pizza, we are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website foods-pequods.click, place an order with us, subscribe to our newsletters, or otherwise interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

This Privacy Policy applies to all information collected through our website, and any related services, sales, marketing, or events (collectively referred to as the "Services"). We are committed to transparency and ensuring you fully understand how your data is handled in accordance with applicable United States federal and state laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant data protection regulations.

1. About Us

Pequod's Pizza is a food service business operating in the United States. We provide food ordering, delivery, and restaurant services through our website and associated platforms. For the purposes of this Privacy Policy, Pequod's Pizza acts as the data controller responsible for your personal information.

• Company Name: Pequod's Pizza
• Website: foods-pequods.click
• Email: [email protected]

2. Information We Collect

We collect several types of information from and about users of our Services, including information by which you may be personally identified and information that does not individually identify you. Below is a detailed breakdown of the categories of data we collect.

2.1 Personal Information You Provide Directly

When you interact with us — for example, by placing an order, registering an account, signing up for our newsletter, or contacting our customer service team — you may provide us with the following personal information:

• Contact Information: Full name, mailing or delivery address, telephone number, and email address.
• Account Credentials: Username and password if you create an account on our website.
• Order Details: Food preferences, dietary requirements, special instructions, and order history.
• Payment Information: Credit or debit card numbers, billing address, and other payment-related data. Note that full payment card details are processed by our third-party payment processors and are not stored directly on our servers.
• Communication Data: Messages, feedback, reviews, and any other content you submit when contacting us or leaving reviews.
• Marketing Preferences: Your preferences for receiving promotional communications from us.

2.2 Usage Data and Technical Information

When you access and use our website, we automatically collect certain technical information about your device and browsing behavior, including:

• Log Data: IP address, browser type and version, operating system, referring/exit pages, and timestamps of your visit.
• Usage Data: Pages you viewed, links you clicked, search queries entered on our website, time spent on pages, and navigation patterns.
• Device Information: Device type, unique device identifiers, mobile network information, and hardware model.
• Location Data: General geographic location derived from your IP address. If you provide a delivery address, we also collect precise location information to fulfill your order.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your interactions with our website. These technologies help us remember your preferences, understand how users navigate our site, and deliver relevant content and advertisements. For detailed information about the specific cookies we use and how to manage your preferences, please refer to our Cookie Policy available on our website.

2.4 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms if you interact with our social media pages or use social login features.
• Third-party food ordering platforms or delivery aggregators that facilitate orders on our behalf.
• Analytics providers who enrich our understanding of website usage patterns.
• Advertising partners who help us deliver targeted promotions.
• Fraud prevention and identity verification services.

3. How We Use Your Information

We use the information we collect for a variety of business and operational purposes. Specifically, we use your personal information to:

3.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders, including delivery coordination.
• Create and manage your customer account.
• Send order confirmations, receipts, and delivery status updates via email or SMS.
• Respond to your inquiries, complaints, and customer service requests.
• Process payments and prevent fraudulent transactions.
• Maintain records of your transactions and interactions with us.

3.2 Website Operations and Improvement

• Monitor and analyze website usage to improve functionality, performance, and user experience.
• Conduct internal research and analytics to understand customer preferences and ordering habits.
• Detect and address technical issues, bugs, and security vulnerabilities.
• Personalize your experience on our website, such as saving your favorite orders or showing relevant menu items.

3.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, special offers, and information about new menu items — but only where you have opted in to receive such communications or where we have a legitimate interest in contacting you as an existing customer.
• Deliver targeted advertising through our website and third-party platforms based on your interests and browsing behavior.
• Conduct surveys, sweepstakes, contests, and other promotional activities.
• Measure the effectiveness of our marketing campaigns.

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any promotional email we send you, or by contacting us at [email protected].

3.4 Legal and Compliance Purposes

• Comply with applicable laws, regulations, legal proceedings, or governmental requests.
• Enforce our Terms of Service and other agreements.
• Protect the rights, property, and safety of Pequod's Pizza, our customers, and the public.
• Investigate and prevent fraudulent, unauthorized, or illegal activity.

4. Legal Basis for Processing Your Information

Under U.S. federal and state law, including the FTC Act and the CCPA/CPRA, we process your personal information based on the following grounds:

• Contractual Necessity: Processing required to fulfill orders and deliver services you have requested.
• Legitimate Interests: Processing for business analytics, fraud prevention, marketing to existing customers, and website security, where our interests are not overridden by your privacy rights.
• Consent: Where you have given us explicit consent, such as subscribing to our newsletter or enabling certain cookies.
• Legal Obligation: Processing necessary to comply with applicable laws and regulatory requirements.

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for their own commercial use. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We share your information with trusted third-party service providers who assist us in operating our business and delivering our Services, including:

All third-party service providers are required to maintain appropriate security measures and are only authorized to process your data in accordance with our instructions and for the purposes described in this Privacy Policy.

5.2 Legal Requirements

We may disclose your personal information if required to do so by law or in good-faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, or governmental request.
• Protect and defend the rights or property of Pequod's Pizza.
• Prevent or investigate possible wrongdoing in connection with our Services.
• Protect the personal safety of users of our Services or the general public.

5.3 Business Transfers

In the event that Pequod's Pizza undergoes a merger, acquisition, sale of assets, reorganization, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when participating in a joint promotional campaign or referral program.

6. Data Security

The security of your personal information is of paramount importance to us. We implement a comprehensive range of technical, administrative, and physical security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction.

6.1 Security Measures We Employ

• Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Sockets Layer (SSL) / Transport Layer Security (TLS) technology.
• Access Controls: Access to personal data is strictly limited to authorized employees and contractors who need the information to perform their job functions. All personnel with access to personal data are subject to confidentiality obligations.
• Payment Security: We do not store full payment card details on our servers. All payment transactions are processed by PCI-DSS compliant third-party payment processors.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems.
• Incident Response: We maintain a data breach response plan to promptly identify, contain, and notify affected parties in the event of a security incident, in compliance with applicable state notification laws.
• Firewalls and Intrusion Detection: Our servers are protected by industry-standard firewalls and intrusion detection systems.

Despite our best efforts, no method of data transmission over the Internet or electronic storage system is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You use our Services at your own risk.

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights as required by applicable U.S. law, including the CCPA/CPRA for California residents and similar laws in other states.

7.1 Rights Available to All U.S. Users

• Right to Know / Access: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for which it is used, and the categories of third parties with whom we share it.
• Right to Correction: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Deletion: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., where the information is necessary to complete a transaction, comply with a legal obligation, or detect security incidents).
• Right to Opt-Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge different prices, or provide a different level of service because you exercised your privacy rights.

7.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the CCPA as amended by the CPRA, including:

• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising purposes. To exercise this right, you may contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to only what is necessary to provide the requested services.
• Right to Data Portability: You have the right to receive a copy of your personal information in a portable, readily usable format that allows you to transmit it to another entity.
• Authorized Agent: You may designate an authorized agent to submit requests on your behalf. We will verify the identity of both you and your authorized agent before processing such requests.

7.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by:

• Email: [email protected]
• Website: foods-pequods.click (through our contact form)

We will acknowledge receipt of your request within 10 business days and respond to your request within 45 calendar days. If we require more time, we will notify you of the extension and the reason for the delay. We may ask you to verify your identity before processing your request to ensure we are disclosing information to the correct individual.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us remember your preferences, analyze site traffic, and personalize content.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the functioning of our website (e.g., maintaining your shopping cart and session information).
• Performance and Analytics Cookies: Used to collect information about how visitors use our website, helping us improve performance and usability.
• Functional Cookies: Allow us to remember your preferences (e.g., saved delivery addresses, preferred language settings).
• Marketing and Advertising Cookies: Used to deliver relevant advertisements and measure the effectiveness of our campaigns.

You can manage your cookie preferences through your browser settings or our cookie consent manager on our website. Please note that disabling certain cookies may affect the functionality of our website. For full details on the cookies we use, how we use them, and how to manage your preferences, please review our complete Cookie Policy available at foods-pequods.click.

9. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods we apply are:

When personal information is no longer required, we will securely delete or anonymize it in accordance with our data destruction procedures.

10. Children's Privacy

Pequod's Pizza does not knowingly collect, use, or disclose personal information from children under the age of 18 years old. Our website and Services are intended solely for use by adults aged 18 and older. By using our website, you represent and warrant that you are at least 18 years of age.

We do not knowingly solicit or collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child under 18 without verifiable parental consent, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we may take appropriate action.

Our practices are consistent with the requirements of the Children's Online Privacy Protection Act (COPPA) and applicable state laws regarding the protection of minors' personal information.

11. International Data Transfers

Pequod's Pizza is based in the United States and primarily processes your personal information within the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

Data protection laws in the United States may differ from those in your country of residence. By using our Services and providing us with your personal information, you consent to the transfer, processing, and storage of your information in the United States.

In the event that we transfer data to countries outside the United States, we take appropriate safeguards to ensure that your personal information is protected in accordance with applicable data protection laws. These safeguards may include entering into data transfer agreements incorporating appropriate contractual protections.

If you have questions about the transfer of your personal information internationally, please contact us at [email protected].

12. Third-Party Links and Services

Our website may contain links to third-party websites, apps, and services that are not operated by Pequod's Pizza. These may include social media platforms, payment gateways, and food delivery aggregators. Please be aware that we have no control over the content, privacy policies, or practices of these third-party services.

We strongly encourage you to review the privacy policies of any third-party websites or services you access through links on our website. This Privacy Policy applies only to information collected by Pequod's Pizza through our own website and Services. We are not responsible for the privacy practices or content of third-party websites.

13. California-Specific Disclosures

In addition to the rights described in Section 7 of this Privacy Policy, California residents are entitled to specific disclosures under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

13.1 Categories of Personal Information Collected in the Past 12 Months

13.2 Do Not Sell or Share My Personal Information

California residents have the right to opt out of the "sale" or "sharing" of their personal information as defined under CCPA/CPRA. To exercise this right, please contact us at [email protected] with the subject line "Do Not Sell or Share My Personal Information."

14. State-Specific Privacy Rights

In addition to California, numerous other U.S. states have enacted privacy laws that may grant their residents specific rights over their personal information. These include, but are not limited to, residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), and other states with comprehensive privacy legislation.

Residents of these states may have rights similar to those described in Section 7, including rights to access, correction, deletion, portability, and opt-out of certain data processing activities. To exercise any applicable state privacy rights, please contact us using the contact information provided in Section 16 of this Privacy Policy.

We are committed to responding to privacy rights requests in compliance with all applicable state privacy laws within the timeframes prescribed by each respective law.

15. How to File a Complaint

If you believe that we have violated your privacy rights or have not adequately addressed your privacy concerns, you have several avenues for filing a complaint:

15.1 Contact Us Directly

We encourage you to contact us first so we can address your concerns directly. You can reach our privacy team at:

• Email: [email protected]
• Website: foods-pequods.click

We will acknowledge your complaint within 10 business days and work to resolve your concern promptly.

15.2 Regulatory Authorities

If we are unable to resolve your complaint satisfactorily, you have the right to file a complaint with the appropriate regulatory authority:

• Federal Trade Commission (FTC): The FTC is the primary federal agency responsible for consumer protection and privacy enforcement in the United States. You may file a complaint at www.ftc.gov/complaint or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Privacy Protection Agency (CPPA): California residents may file a complaint with the California Privacy Protection Agency regarding violations of the CCPA/CPRA at cppa.ca.gov.
• State Attorney General Offices: Residents of other states may file privacy-related complaints with their respective state attorney general's office.
• Better Business Bureau (BBB): You may also file a complaint with the Better Business Bureau at www.bbb.org.

16. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact our privacy team using the following details:

We are committed to responding to all privacy-related inquiries within 10 business days. For requests under applicable U.S. state privacy laws, we will respond within the timeframes required by those laws (typically 45 to 60 calendar days, depending on the applicable state law).

17. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and for any reason. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this Privacy Policy.
• Sending an email notification to the email address associated with your account (for significant changes).
• Posting a prominent notice on our website homepage.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website and Services following the posting of changes constitutes your acceptance of those changes.

If we make material changes that significantly affect how we process your personal information, we will provide you with more prominent notice and, where required by law, seek your consent before implementing such changes.

18. Entire Agreement

This Privacy Policy, together with our Terms of Service and Cookie Policy, constitutes the entire agreement between you and Pequod's Pizza with respect to the privacy of your personal information when using our Services. This Privacy Policy supersedes all prior agreements, representations, and understandings regarding data privacy between you and Pequod's Pizza.

This Privacy Policy was last updated on June 12, 2026, and is effective as of that date.