Terms of Service

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Acceptance of Terms

Welcome to Pequod's Pizza. These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), governing your access to and use of our website located at foods-pequods.click (the "Site"), as well as all content, features, products, and services offered through the Site.

By visiting our Site, creating an account, placing an order, subscribing to any service, or otherwise interacting with our platform in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. These Terms apply to all visitors, users, registered customers, and any other persons who access or use our services.

If you are using our Site on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In that case, "you" and "your" will refer to that entity. If you do not have such authority, or if you do not agree with these Terms, you must not accept these Terms and may not use our services.

We reserve the right to update or modify these Terms at any time. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates.

2. Description of Services

Pequod's Pizza is a food service business that offers the following products and services through its website at foods-pequods.click:

• Online Food Ordering: Customers may browse our menu and place orders for pizza and other food items for pickup or delivery, where available.
• Menu Browsing: Users may view our current menu offerings, pricing, nutritional information, and special promotions.
• Account Registration: Users may create and manage a personal account to track orders, save preferences, and access loyalty rewards or promotions.
• Gift Cards and Promotional Offers: From time to time, we may offer gift cards, discount codes, or other promotional products through the Site.
• Customer Support: We provide customer support via email and other channels to assist with orders, inquiries, and complaints.
• Catering and Special Orders: The Site may offer options to request catering services or custom orders for events and large gatherings.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuation of services. Menu availability, pricing, and delivery areas may vary by location and are subject to change without prior notice.

All food items are prepared in a commercial kitchen environment. Please be advised that our products may contain or come into contact with common allergens including but not limited to wheat, gluten, dairy, eggs, tree nuts, peanuts, soy, and shellfish. Customers with food allergies or dietary restrictions are encouraged to contact us directly before placing an order.

3. Eligibility and User Accounts

To use our website and services, you must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater. By using our Site, you represent and warrant that you meet this age requirement. Minors under the age of 18 may use the Site only with the direct involvement and supervision of a parent or legal guardian who agrees to be bound by these Terms.

When you create an account with us, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security and confidentiality of your password and accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security;
• Ensure that you log out from your account at the end of each session when accessing the Site from a shared device.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion, including but not limited to cases where we believe you have violated these Terms, engaged in fraudulent activity, or posed a risk to the safety of our staff, other customers, or third parties.

4. User Obligations and Prohibited Activities

By using our Site and services, you agree to use them only for lawful purposes and in accordance with these Terms. You agree not to use our Site:

4.1 General Prohibited Conduct

• In any way that violates any applicable federal, state, local, or international law or regulation, including laws of the United States;
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way;
• To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material (spam);
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity;
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which may harm the Company or users, or expose them to liability.

4.2 Technical Prohibited Activities

• Using any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission;
• Attempting to gain unauthorized access to any portion of the Site, other accounts, or computer systems or networks connected to the Site;
• Transmitting any code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications equipment;
• Attempting to decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up the Site;
• Interfering with or disrupting the integrity or performance of the Site or the data contained therein.

4.3 Order-Related Obligations

• You agree to provide accurate delivery addresses and contact information when placing orders;
• You agree not to place fraudulent, fictitious, or test orders without intention to complete the transaction;
• You agree not to use stolen payment methods or engage in any form of payment fraud;
• You agree to be present or available to receive your delivery at the designated time and location;
• You agree not to abuse our refund, return, or complaint resolution processes.

5. Intellectual Property Rights

The Site and its entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof — are owned by Pequod's Pizza, its licensors, or other providers of such material, and are protected by United States copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
• You may store files that are automatically cached by your Web browser for display enhancement purposes;
• You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

The Pequod's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pequod's Pizza or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

Any feedback, comments, suggestions, ideas, or other information you provide to us regarding our Site or services ("Feedback") shall become the sole property of Pequod's Pizza. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

6. Ordering, Pricing, and Payment Terms

6.1 Order Placement

When you place an order through our Site, you are making an offer to purchase our products subject to these Terms. All orders are subject to acceptance by Pequod's Pizza. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in product or pricing information, or suspected fraud.

An order confirmation sent to your email address does not constitute our acceptance of your order. Acceptance of your order and the formation of a contract between you and Pequod's Pizza will occur only when we confirm that your order is being prepared or dispatched for delivery or pickup.

6.2 Pricing

All prices displayed on our Site are in United States Dollars (USD) and are subject to applicable sales tax, which will be calculated and displayed at checkout. We reserve the right to change prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you accordingly.

6.3 Payment

We accept various forms of payment as specified on our Site, which may include major credit cards, debit cards, and other digital payment methods. By submitting your payment information, you represent and warrant that:

• You are authorized to use the designated payment method;
• Your payment information is true, correct, and complete;
• Any charges incurred by you will be honored by your financial institution.

All payment transactions are processed through secure, third-party payment processors. We do not store your full payment card details on our servers. Your payment data is handled in accordance with Payment Card Industry Data Security Standards (PCI DSS).

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you believe your order was incorrect, incomplete, or unsatisfactory, please contact us immediately at [email protected]. Refunds or replacements will be issued at our sole discretion on a case-by-case basis.

7. Delivery Terms

Delivery availability, areas, minimum order amounts, and delivery fees are subject to change and may vary. Estimated delivery times are provided as a courtesy and are not guaranteed. Factors including but not limited to weather conditions, high order volumes, and traffic may affect delivery times.

Pequod's Pizza shall not be liable for any delays in delivery beyond our reasonable control. Risk of loss and title for all food items pass to you upon delivery to the address specified in your order. If you are not present to receive your delivery, the driver may leave the order at the door at their discretion, and we will not be responsible for any resulting loss, theft, or damage.

8. Disclaimers and "As-Is" Basis

YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

NEITHER PEQUOD'S PIZZA NOR ANY PERSON ASSOCIATED WITH PEQUOD'S PIZZA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER PEQUOD'S PIZZA NOR ANYONE ASSOCIATED WITH PEQUOD'S PIZZA REPRESENTS OR WARRANTS THAT:

• THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED;
• DEFECTS WILL BE CORRECTED;
• THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, PEQUOD'S PIZZA HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Food descriptions, images, and nutritional information on our Site are provided for general informational purposes only and may not precisely reflect the actual product you receive. Menu items are subject to change without notice. We make no guarantees regarding the exact appearance, size, or composition of any food item.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL PEQUOD'S PIZZA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Site or our services;
• Any conduct or content of any third party on the Site;
• Any content obtained from the Site;
• Unauthorized access, use, or alteration of your transmissions or content;
• Delays or interruptions in our services;
• Any food-related illness, allergic reaction, or health condition arising from consumption of our products, to the extent permitted by applicable law.

IN NO EVENT SHALL THE TOTAL LIABILITY OF PEQUOD'S PIZZA TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE AND SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO PEQUOD'S PIZZA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

THE LIMITATION OF LIABILITY SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN PEQUOD'S PIZZA AND YOU. THE SITE AND SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Site, including, but not limited to, your User Contributions, any use of the Site's content, services, and products other than as expressly authorized in these Terms of Service;
• Your use of any information obtained from the Site;
• Any misrepresentation made by you;
• Your violation of any applicable federal, state, or local laws, regulations, or rules;
• Any claims by third parties arising from your actions or omissions in connection with your use of our services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim. You agree not to settle any such matter without the prior written consent of Pequod's Pizza.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pequod's Pizza operates, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of the laws of any other jurisdiction.

Any legal suit, action, or proceeding arising out of or related to these Terms of Service or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the applicable state, and each party irrevocably submits to the personal jurisdiction of such courts in any such suit, action, or proceeding.

Our services are subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (FTC Act), as enforced by the Federal Trade Commission (FTC). If you are a resident of the State of California, your rights may also be governed by the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the California Unfair Competition Law (UCL), among other applicable California statutes.

You and Pequod's Pizza waive any right to a jury trial in any proceeding arising out of or related to these Terms or your use of our services, to the fullest extent permitted by applicable law.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Pequod's Pizza at [email protected] and attempt to resolve the dispute informally. We will use good faith efforts to resolve the matter within thirty (30) days of receiving your written notice. If the dispute cannot be resolved informally within that period, either party may proceed to formal dispute resolution as described below.

12.2 Binding Arbitration

Except for disputes that qualify for small claims court, any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof ("Dispute") shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in the United States, and the arbitrator's decision shall be final and binding on both parties.

The arbitrator shall have authority to award any remedy available at law or in equity. Judgment upon any arbitration award may be entered in any court of competent jurisdiction. The costs of arbitration, including the arbitrator's fees, shall be allocated as determined by the arbitrator in accordance with applicable AAA rules.

12.3 Class Action Waiver

12.4 Exception for Small Claims

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction, provided that the action remains in small claims court and proceeds only on an individual (non-class, non-representative) basis.

13. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources, including but not limited to payment processors, mapping services, and social media platforms. These links are provided solely for your convenience and do not imply endorsement or affiliation by Pequod's Pizza. We have no control over the content or practices of these third-party sites and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them.

Your dealings with third-party websites or services, including payment and delivery of goods, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third parties. We encourage you to review the terms and privacy policies of any third-party sites you visit.

14. Food Safety and Allergen Notice

Pequod's Pizza takes food safety and quality seriously. All of our food products are prepared in accordance with applicable federal, state, and local food safety regulations, including standards set by the U.S. Food and Drug Administration (FDA) and applicable state health departments.

Notwithstanding the foregoing, customers are responsible for informing themselves of the ingredients and potential allergens in our food products. Our kitchen handles a wide variety of ingredients, and while we take precautions to minimize cross-contamination, we cannot guarantee that any item is completely free from specific allergens. Customers with severe food allergies should exercise particular caution and contact us directly before ordering at [email protected].

Pequod's Pizza shall not be liable for any adverse reactions, illness, or injury resulting from allergen exposure, provided that we have reasonably disclosed the presence of common allergens to the extent required by applicable law.

15. Term and Termination

These Terms of Service shall remain in full force and effect while you use the Site or maintain an account with us. We reserve the right to terminate or suspend your account and access to our services, at our sole discretion, without notice and without liability to you, for any reason, including but not limited to:

• Breach of any provision of these Terms;
• Engaging in fraudulent, abusive, or illegal activity;
• Conduct that poses a risk to the safety of our staff, customers, or third parties;
• Non-payment or chargebacks without valid cause;
• Any activity that we believe in our sole discretion may harm the reputation or interests of Pequod's Pizza.

Upon termination of your account, your right to use the Site and services will immediately cease. You may also terminate your account at any time by contacting us at [email protected] and requesting account deletion. Any provisions of these Terms that by their nature should survive termination shall survive, including without limitation, intellectual property provisions, disclaimers, indemnification, and limitations of liability.

16. Changes to Terms of Service

We reserve the right, at our sole discretion, to modify, revise, update, or replace any part of these Terms of Service at any time. All changes are effective immediately when posted on this page, with an updated "Last Updated" date. Material changes may be communicated to registered users via email or through a prominent notice on our Site.

Your continued use of the Site following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you. If you do not agree to the revised Terms, you must stop using our Site and services and may request deletion of your account.

17. Severability

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect. The invalidity or unenforceability of any particular provision shall not affect the other provisions of these Terms, and these Terms shall be construed in all respects as if such invalid or unenforceable provision were omitted.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Site, shall constitute the entire agreement between you and Pequod's Pizza concerning the Site and the services offered therein, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Site and our services.

No waiver by the Company of any term or condition set out in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

19. Force Majeure

Pequod's Pizza shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flood, epidemic or pandemic, acts of terrorism, government actions, labor disputes, power failures, internet outages, or supply chain disruptions. In such events, our obligations shall be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as soon as practicable.

20. Electronic Communications

When you use the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically, including via email or through notices posted on the Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

21. Accessibility

Pequod's Pizza is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards. If you experience any difficulty accessing our Site, please contact us at [email protected] so that we may assist you and address any accessibility concerns.

22. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service, our services, or any order you have placed, please do not hesitate to contact us using the information below. We are committed to addressing all inquiries in a timely and professional manner.

For legal notices, please send written correspondence to the email address provided above with the subject line "Legal Notice – Terms of Service." We will acknowledge receipt of all formal legal notices within a reasonable time.